Get help with Phone Cleaner Space Saver - your photo organization assistant
Q: How do I start using Phone Cleaner Space Saver?
A: Simply download the app from the App Store and open it. The app will request access to your photo library. Grant permission to start organizing your photos and videos.
Q: How does the swipe feature work?
A: Swipe right on a photo to keep it, and swipe left to delete it. If you change your mind, simply tap the photo to undo your decision before moving to the next one.
Q: Is the app free to use?
A: The app is free to download with a 3-day trial. After the trial, you can choose from our subscription plans: Weekly ($9.99) or Annual ($49.99).
Q: What is the "On This Day" feature?
A: This feature shows you photos from the same date in previous years, helping you rediscover memories and decide which photos to keep.
Q: How do I navigate through my photos by month?
A: The app organizes your photos chronologically. You can easily navigate month by month to clean up your collection in manageable chunks.
Q: What photo metadata can I view?
A: You can view details like photo date, time, location (if available), file size, and other technical information to help make informed decisions about keeping or deleting photos.
Q: How do bookmarks work?
A: You can bookmark your favorite photos to keep them safe from accidental deletion. Bookmarked photos are protected during the cleaning process.
Q: Does the app help with duplicate photos?
A: Yes! Phone Cleaner Space Saver helps identify and remove duplicate photos, blurry shots, and unnecessary screenshots to free up space.
Q: Can I see how much space I've saved?
A: Absolutely! The app tracks and displays how much storage space you've freed up by removing unwanted photos and videos.
Q: Are deleted photos permanently removed?
A: Photos you delete through the app go to your iPhone's "Recently Deleted" album first, where they stay for 30 days before being permanently removed. You can recover them from there if needed.
Q: The app is crashing or not loading properly
A: Try these troubleshooting steps:
Q: The app is running slowly
A: Large photo libraries may take time to load. Try closing other apps, restart your device, or process photos in smaller batches by focusing on specific months.
Q: Photos aren't loading or appearing
A: Check Settings > Privacy & Security > Photos on your iPhone and make sure Phone Cleaner Space Saver has "All Photos" permission.
Q: What subscription plans are available?
A: We offer two subscription options:
Q: How does the free trial work?
A: Enjoy a complimentary 3-day trial with full access to all features. Remember to cancel at least 24 hours before the trial ends if you don't want to continue.
Q: How do I cancel my subscription?
A: Go to Settings > [Your Name] > Subscriptions on your iPhone, find Phone Cleaner Space Saver, and tap "Cancel Subscription".
Q: How do I restore my purchases?
A: Your subscription is tied to your Apple ID and will automatically restore when you sign in on a new device.
We love hearing from our users! If you have suggestions for new features or improvements, please don't hesitate to reach out to us. Your feedback helps us make the app better for everyone.
If you can't find the answer to your question, we're here to help!
Email: spacesaversup@gmail.com
Response Time: We typically respond within 24 hours
Hours: Monday - Friday, 9:00 AM - 6:00 PM PST
When contacting support, please include:
Last updated: May 2025